You may have some questions about using YAUFEY home dehumidifier. For details, you can refer to the following common answers. If it does not help to solve your problem, please email us to sales@yaufey.com, and we will get back to you within 24 hours.

Shipping & Return Section

For any questions about YAUFEY shipping or return, please check the details below. Please feel free to contact us if these information does not help you.

For now, we only can support shipping to the US from our US warehouse.

All YAUFEY dehumidifiers are shipping from the US warehouse, we arrange order within 48 hours, it usually takes 5 days to arrive by UPS, USPS.

Please contact us first when you have any problem about our dehumidifier. We will provide the RMA for you, then you can send the dehumidifier with correct address. For many information, please click here to know our return policy.

Once we receive your return item, then we will check if your order meet the return policy. We will send email for your order, then we will arrange the refund for you. Please contact your bank if you don't get the refund first. For more information, please check our refund policy.