At Yaufey, we are committed to delivering premium dehumidifiers designed for long-lasting performance and reliability. Our goal is to ensure you have peace of mind with every product we offer. This Limited Warranty guarantees that our products are free from material and manufacturing defects under normal residential use, providing the support you deserve throughout your product's lifespan.

The warranty applies only to products purchased directly from Yaufey.com or authorized retailers and used for their intended residential purpose. Please read the warranty terms and conditions below for full details.

Warranty Coverage

Yaufey’s Limited Warranty covers defects in materials and workmanship under normal use for the designated warranty period. This warranty is valid only for products purchased directly from Yaufey.com or authorized retailers, and used according to the manufacturer's guidelines.

A. What’s Covered?

Yaufey provides warranty coverage for manufacturing defects and performance failures that occur under normal usage. This includes:

• Material Defects – Issues with components such as plastics, metals, or internal mechanisms affecting product functionality.
• Manufacturing Defects – Defects in assembly or workmanship, including problems with sealing, insulation, or wiring.
• Mechanical Failures – Failure of internal parts such as the motor, fan, or compressor during normal use.
• Electrical Failures – Defects related to electrical components, such as wiring, plugs, or circuitry, affecting operation.
• Finish & Coating – Issues like peeling or discoloration of the outer finish, due to manufacturing defects.

This warranty applies to the following Yaufey product categories:

• Dehumidifiers – Coverage for motor, compressor, and internal mechanisms failure.
• Dehumidifier Accessories – Coverage for malfunctioning or defective parts such as filters, hoses, and drainage systems.

B. What’s Not Covered?

This warranty does not cover the following:

• Normal wear and tear, including any cosmetic damages such as scratches, dents, or discoloration that do not affect performance.
• Improper use, including exceeding recommended capacity, using the product in an inappropriate environment (such as outdoor use), or failure to follow care instructions.
• Environmental damage, such as damage from extreme weather conditions, excessive humidity, or exposure to corrosive substances.
• Accidental damage, including damage from water, fire, electrical surges, or physical impact.
• Damage due to improper maintenance, such as failure to clean or replace filters, which could lead to reduced performance or failure.
• Unauthorized modifications or repairs, including any repairs made by third parties or alterations made to the product.
• Products used in commercial or non-residential environments, including usage in offices, factories, or rental properties.

Warranty Period

The warranty period starts on the date of purchase and is valid as follows:

• Dehumidifiers – [X Years]
• Dehumidifier Accessories (filters, hoses, etc.) – [X Months]
• Additional components – [X Months/Years]

This warranty is non-transferable and applies only to the original purchaser.

Warranty Claim Process

If you believe your Yaufey product has a defect covered by this warranty, please follow these steps:

Step 1: Gather Your Information

• Proof of purchase, such as your order confirmation or receipt.
• Clear photos or videos showing the defect, including close-ups if possible.
• A brief description of the issue, along with when it first occurred.

Step 2: Contact Yaufey Support

• Email: support@yaufey.com
• Phone: (XXX)-XXX-XXXX
• Service Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)

Step 3: Claim Evaluation & Resolution

Our team will review your claim and may request additional details. If your claim is approved, we will offer the following solutions, depending on the product and availability:

• Repair – If the product can be repaired, we will either fix it or arrange a third-party repair service.
• Replacement – If the product cannot be repaired, we will offer a replacement of the same or comparable model.
• Store Credit – If a replacement is unavailable, store credit will be issued.

In certain cases, we may request the return of the defective product for inspection.

Warranty Limitations & Exclusions

• This warranty is valid only within the United States.
• The warranty applies only to products purchased directly from Yaufey.com or authorized retailers.
• It is non-transferable and does not apply to resold or secondhand products.
• Products sold as "final sale" or "as-is" are excluded from this warranty.
• Yaufey reserves the right to deny warranty claims that do not meet the eligibility requirements.

Note: This warranty does not cover any damages caused by natural disasters, misuse, or failure to maintain the product according to our guidelines.

Contact Us

For any questions or concerns regarding these Warranty Information , please contact us:

• Email: support@yaufey.com
• Phone: (XXX)-XXX-XXXX
• Address: [Insert Company Address]

Thank you for choosing Yaufey. We are committed to providing the best possible customer experience. If you need assistance, we’re here to help!